Cookie Policy
Last updated: September 2025
This Cookie Policy explains how Alaawah (“Alaawah”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit or use the Sharkforce platform at www.shark-force.com (“Platform”). This policy should be read alongside our Privacy Policy and Terms of Use.
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and enhance user experience. Cookies can be “persistent” (remain on your device until deleted or expired) or “session” (deleted when you close your browser).
How We Use Cookies
We use cookies and similar technologies for the following purposes: (a) Authentication and Security — to verify your identity, maintain your session, and protect against unauthorized access; (b) Preferences — to remember your settings such as language, theme (light/dark mode), and locale; (c) Analytics and Performance — to understand how visitors interact with our Platform, measure page performance, and identify areas for improvement; (d) Functionality — to enable core platform features such as navigation, form submissions, and real-time updates.
Types of Cookies We Use
Essential Cookies — These cookies are strictly necessary for the Platform to function. They enable core features such as authentication, session management, security tokens (CSRF protection), and load balancing. You cannot opt out of essential cookies as the Platform cannot operate without them.Functional Cookies — These cookies remember your preferences and choices (language, theme, locale) to provide a personalized experience. Disabling these cookies may result in reduced functionality.Analytics Cookies — We use analytics cookies (including PostHog and Google Analytics) to collect aggregated, anonymous information about how visitors use the Platform. This helps us improve performance and user experience. These cookies require your consent.Third-Party Cookies — Some cookies are placed by third-party services we integrate with, such as Stripe (payment processing), Cloudflare (security and CDN), and Clerk (authentication). Each third-party has its own cookie and privacy policies.
Cookie Details
Authentication: __clerk_session, __client_uat — Session authentication and user status. Essential. Duration: session.Security: __cf_bm, cf_clearance — Cloudflare bot management and security verification. Essential. Duration: 30 minutes – 1 year.Preferences: sf-theme, sf-locale — Your theme (light/dark) and language preference. Functional. Duration: 1 year.Analytics: _ga, _ga_*, ph_* — Google Analytics and PostHog usage tracking. Analytics. Duration: up to 2 years.Payment: __stripe_mid, __stripe_sid — Stripe fraud prevention and session management. Essential (during checkout). Duration: 1 year / session.
Managing Your Cookie Preferences
You can manage cookies in several ways: (a) Browser Settings — Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may prevent the Platform from functioning; (b) Platform Settings — You can manage non-essential cookie preferences through our cookie consent banner shown on your first visit; (c) Third-Party Opt-Out — You can opt out of specific analytics services: Google Analytics (tools.google.com/dlpage/gaoptout) and PostHog (through your account settings). Clearing cookies from your browser will reset your consent preferences, and you will be asked again on your next visit.
Similar Technologies
In addition to cookies, we may use similar technologies including: Local Storage — to persist user preferences and application state on your device; Session Storage — to maintain temporary data during your browsing session; and Pixels/Beacons — small invisible images used to track page views and email opens for analytics purposes.
Do Not Track Signals
As described in our Privacy Policy, our Platform is a workforce management tool whose core features require data collection and tracking. While we acknowledge Do Not Track (DNT) browser signals, essential tracking cannot be disabled as it is fundamental to the service. Non-essential tracking (analytics) can be managed through cookie consent preferences.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through a cookie consent banner.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@shark-force.com.
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