AI Workforce Automation Assistant for Managers

Quick answer

Mako is Sharkforce’s AI workforce assistant. It answers manager questions in natural language, executes tasks (invite employees, build workflows, reassign work), and remembers your policies—so a manager who used to spend 3 hours a day on admin work gets it down to 30 minutes.

How Mako Changed Workforce Management Forever

Mako is transforming how managers handle attendance, onboarding, workflows, and daily operations.

Instead of juggling spreadsheets, approvals, and disconnected systems, modern teams are turning to AI-powered workforce management software that understands natural language and executes tasks automatically.

This is the story of how one manager used Sharkforce Mako to reclaim hours every day — and why this shift is changing workforce management forever.

The Workforce Management Problems Managers Face at Scale

Sarah’s construction company had grown from 20 to 150 employees in just two years. What started as manageable administrative tasks had become an overwhelming burden:

• Manual attendance tracking taking 2–3 hours every morning
• Employee onboarding requiring hours of repetitive form filling
• Policy updates that needed to be communicated to every team member
• Workflow approvals that bottlenecked project progress

“I spend more time managing systems than actually helping my team,” Sarah confided to her colleague over coffee.

Discovering an Mako

One afternoon, while researching workforce management solutions, Sarah stumbled upon Sharkforce. The demo video showed something incredible — Sharkforce Mako that could actually do the work for you.

“Just tell it what you need,” the video said. Sarah was skeptical, but desperate enough to try.

Using Natural Language to Manage Employees with AI

Sarah opened Sharkforce Mako and typed her biggest pain point:

“I need to invite 5 new employees. Their emails are: [email protected], [email protected], [email protected], [email protected], and [email protected]. Make them all team members.”

The response came instantly:

“Successfully created invitations for 5 new team members. They’ll receive email invitations within the next few minutes.”

Sarah’s jaw dropped. It actually worked.

The Week That Followed

Monday: Attendance Revolution

Sarah’s mornings used to start with manually checking who showed up late. Now she simply asked:

“Who was late today?”

The AI responded:

“Based on today’s attendance records, here are the team members who checked in after 8 AM: Mike Johnson (8:15 AM), Lisa Chen (8:22 AM).”

No more spreadsheets. No more manual calculations. Just instant insights.

Tuesday: Knowledge That Sticks

Sarah uploaded the company safety manual and employee handbook. Sharkforce Mako learned everything instantly.

“Remember that our safety training is mandatory for all new hires within their first week.”

“I’ve remembered: ‘Safety training is mandatory for all new hires within their first week.’”

From that moment, every time Sarah onboarded someone new, the AI would remind her about the training requirement.

Wednesday: Workflow Magic

When a project needed a new workflow for equipment inspection, Sarah didn’t have to learn complex software:

“Create a workflow for daily equipment inspections. It should assign to the site supervisor, require photo verification of each piece of equipment, and send a completion report to the safety officer.”

“Successfully created workflow ‘Daily Equipment Inspection’ with photo verification and automated reporting.”

The workflow was live and working within seconds.

Thursday: Crisis Management

When a team member called in sick, Sarah needed to quickly reassign their tasks:

“Mike Johnson is out sick today. Reassign his morning safety inspection tasks to David Rodriguez.”

“Reassigned 3 safety inspection tasks from Mike Johnson to David Rodriguez. David has been notified.”

No more manual coordination. The AI handled the reassignment and notifications automatically.

Results of Using an Mako for Workforce Management

Before Sharkforce Mako:

• 3 hours/day on administrative tasks
• Constant context switching between systems
• Manual errors in attendance tracking
• Delayed project approvals

After Sharkforce Mako:

• 30 minutes/day on administrative tasks (90% reduction)
• Focused work time with fewer interruptions
• Accurate, real-time data always available
• Instant approvals and task execution

Why This Changes Everything

Every manager faces the same administrative burden.Sarah’s story isn’t unique. The difference is that most accept it as “just part of the job.”

Sharkforce Mako doesn’t just make things easier — it makes the impossible possible. For the first time, managers can:

• Scale their expertise across unlimited team members
• Maintain consistency in policies and procedures
• Focus on strategy instead of repetitive tasks
• Respond instantly to changing business needs

The Technical Magic Behind the Scenes

While the experience feels like magic, it’s built on sophisticated technology:

• Natural Language Processing that understands intent, not just keywords
• Organizational Memory that learns your business rules and preferences
• Autonomous Execution that performs actions with proper security checks
• Context Awareness that remembers conversations and adapts responses

What’s Next for Forward-Thinking Leaders

Imagine a world where workforce management runs itself:

• New employee onboarding takes 15 minutes instead of 2 hours
• Attendance tracking happens automatically with instant insights
• Policy compliance is maintained without manual oversight
• Project workflows execute flawlessly with minimal human intervention

Leaders spend their time strategizing growth instead of managing minutiae.

Your Turn to Transform

The question isn’t whether AI will change workforce management. The question is: will you be among the first customers who gain the competitive advantage?

Sharkforce Mako is more than a tool — it’s a force multiplierfor your most valuable asset: your team’s time and expertise.

Ready to join Sarah’s transformation? Start your free trial today and experience the future of workforce management.

FAQ

Frequently Asked Questions

What is Mako?

Mako is Sharkforce's AI workforce assistant. Managers talk to it in natural language and it executes tasks — inviting employees, building workflows, reassigning work, answering attendance questions, and remembering company policies. It is the conversational layer on top of the Sharkforce workforce platform.

How does Mako save managers time?

By handling the repetitive admin work that eats a manager's morning: checking who was late, inviting new hires, building inspection workflows, reassigning tasks when someone calls in sick, and answering the same policy question for the fifth time. In Sarah's case it cut 3 hours/day of admin down to 30 minutes — a 90% reduction.

Can Mako actually execute actions, or does it just answer questions?

It executes. "Invite these 5 employees" creates the invitations. "Create a daily equipment inspection workflow with photo verification" builds the workflow. "Reassign Mike's tasks to David" reassigns and notifies David. Every action runs through the platform's normal security and permission checks — Mako does not bypass approvals, it prepares them.

Does Mako remember company policies?

Yes. You can tell it "remember that safety training is mandatory for all new hires within their first week" and it stores that as an organizational memory. From then on, every time you onboard someone new, Mako reminds you of the requirement. The memory persists across conversations.

Is Mako safe to give access to workforce data?

Mako runs inside Sharkforce's existing permission model. It can only see and act on the data the signed-in manager is already authorized to access, and every action it prepares goes through the same approval and audit trail as a manual action. It does not get a backdoor.

Sarah’s story represents the transformative potential of AI workforce management. While inspired by common industry challenges, these results illustrate what customers can expect with Sharkforce.