Smart reminders

The signature you forgot to chase.

Most documents do not stall because people say no. They stall because nobody followed up. Mako watches who has not opened, writes a reminder in the document's own words, and sends it at the right hour.

Hamza HassanQ3 partnership agreementNo open · 24h

Mako is writing a reminder

A quick nudge on the Q3 agreement

Reminder sent

It only chases who's actually stuck.

Reminders read real signals — never opened, opened but not signed, already done — so the people who signed are never pestered.

  • Silent signers get queued for a nudge
  • Signed recipients are skipped automatically
Hamza HassanNo open · 24h
Adham AlaaOpened, not signed
Asim AhmedSigning…

It warns before the link dies.

As the deadline nears, the signer gets the exact hours left and what happens if they miss it — the link stops working and you'd have to re-issue.

  • Counts down to the real expiry, in hours
  • Spells out the consequence, not just “expires soon”
Q3 partnership agreement
Expires in18h

How it works

1

Send as usual

Turn reminders on for the envelope. Nothing else changes about how you send.

2

Mako watches and writes

When a signer goes quiet, Mako drafts a short, document-aware reminder and keeps a record of every send.

3

The signature lands

The right nudge at the right time turns a stalled send into a signed document, without you lifting a finger.

Where it earns its keep

The documents that stall in an inbox — where a timely, human nudge is the difference between signed and forgotten.

Offer letters

Candidates go quiet for days. A timely nudge before the offer expires saves the hire.

Sales contracts

Deals stall on the last signature. Mako keeps the close moving while you work other leads.

Vendor agreements

Multi-party paperwork has a weak link. Reminders chase whoever is holding it up.

Client onboarding

Forms pile up at the start. Gentle, well-timed follow-ups get them done without an awkward call.

Try it

Read what Mako would send.

Pick the moment a signer is stuck. The reminder changes with it, from a light nudge to a time-sensitive warning.

Sent yesterday. Never opened.

Personalized

A quick nudge on your offer letter

Hi Adham — your offer letter is ready to sign. It only takes about a minute on your phone.

Pick a moment

Beyond the nudge

The full force of the follow-up.

Getting a signature back is about the right words at the right moment. Read the signals, write like a person, warn before expiry, and keep the switch in your hands.

Silent · 24h · gentle nudge

Still nothing · 72h · firmer note

Expires · 18h · urgent warning

Timing

The right moment

Three escalating touches, each fired on real signals — not a fixed blast.

A generic blast

Please sign the attached document.

Written for this document

Hi Hamza — the Q3 partnership agreement is ready for your signature.

Voice

Sounds like a person

Every nudge names the document and the detail that matters, so it never reads like a robot.

Smart reminders

Sends 8am – 8pm only

Every send recorded

Control

You hold the switch

One toggle per envelope, working-hours only, and a record of every reminder sent.

Questions

Quick answers.

How do you politely remind someone to sign a document?

Keep it short and human: greet them, name the document, say what is left, and offer to help — no guilt-tripping. Docshark writes that nudge for you the moment a signer goes quiet, in the document's own words, so you never draft another follow-up.

How often should you follow up on an unsigned contract?

A few well-spaced nudges beat daily pings: a gentle reminder a day after sending, a firmer one a couple of days later, and an urgent note before the link expires. Docshark spaces them for you and stops the instant someone signs.

Why do documents sit unsigned for so long?

Usually no one owns the follow-up — the sender forgets and the request gets buried in the signer's inbox. Docshark watches every sent document and nudges the people who have not opened it, so a deal never stalls because everyone assumed someone else would chase it.

Will the reminders annoy signers or feel like spam?

No. Each reminder fires once, only for people who have not signed, lands inside working hours rather than at 3am, and anyone who finishes drops out immediately. Completed and expired documents are never touched.

What happens before the signing link expires?

Docshark sends a time-sensitive warning with the exact hours left and what happens if it lapses — the signing link stops working and you would have to re-issue the document — so a deadline never passes unnoticed.

Can I turn reminders off or send one myself?

Yes. It is one switch per envelope, and you can always send a reminder by hand. Every reminder is recorded, so you can see exactly what went out and when.

Get started

Send the doc. Watch it get read. Sign it. Seal it.

One link from the first open to the final signature.