Quick answer
Mako is Sharkforce’s AI workforce assistant. Managers run attendance, workflows, compliance, and reporting through one conversation—ask who was late, build a geofence, invite a team member, pull a report. It is grounded in your real operational data and your uploaded policies, not generic internet knowledge, so every answer and action is traceable to verified records.
Mako: Your Company, One Conversation
Mako lets you manage attendance, workflows, compliance, and reporting through simple conversations.
Instead of navigating dashboards and filters, Sharkforce's Mako understands your business context, remembers your workflows, and takes action directly inside your workforce platform.
Every question answered. Every detail remembered. No digging through dashboards.
We built something different. An AI that actually knows your business, not because it was trained on generic data, but because it is grounded in your workflows, your team, and your operations in real time.
What Is a Mako?
A Mako is a conversational interface embedded into workforce software that allows managers to query data, execute actions, and manage teams using natural language. Unlike traditional dashboards, it understands context, remembers company-specific rules, and can take real operational actions such as inviting employees, generating geofences, and pulling attendance analytics.
What If Your Workforce Management System Had a Mako?
Most companies drown in their own data. Attendance logs pile up. Workflow histories collect dust. The answers you need are buried somewhere in a dashboard three clicks deep, filtered by date ranges you can't remember.
Sharkforce changes that.
Our Mako sits inside your workforce platform and knows everything happening across your organization. Not in a creepy surveillance way; in a "finally, someone who gets it" way.
A Mako Grounded in Your Workforce and Operations
Upload your company knowledge. SOPs, policies, training docs, whatever makes your business run. Mako retrieves from it when the answer depends on your rules.
Then it watches. Every workflow you create. Every check-in completed. Every shift that runs smoothly (or doesn't). It builds a living memory of how your company operates.
Ask it anything:
- "Who checked in late yesterday?"
- "Show me which sites had the most task completions this week."
- "What's our average check-in time for the warehouse team?"
Instant answers. No spreadsheets. No export-import-analyze loops.
A Mako Built for Workforce Management, Not Chatting
This isn't a chatbot that apologizes when it doesn't understand you. It's built on the same foundation that powers your workflows, facial recognition, geofencing, QR codes, AI validation, task tracking.
It doesn't just answer questions. It understands context.
When you ask about attendance patterns, it knows which workflows are active, which teams are involved, and what your check-in requirements are. When you ask about compliance, it references the actual policies you uploaded and the real data from your operations.
Built to move real operations work
Right now, it thinks, answers, and executes.
We're building agentic intelligence, AI that doesn't just tell you what's happening but acts for you. It adjusts schedules, reassigns tasks, generates insights, and flags issues before they become problems.
How an AI Workforce Assistant Saves Managers Time
Right now, the Mako handles the tasks that eat up your day:
Instant Actions:
- Invite team members with a single message
- Generate QR codes for any location
- Set up geofences without touching settings
- Pull reports and analytics on demand
What's coming next
We're actively building more intelligence into the system. Soon, the AI will:
- Deepen organizational memory around your workflows and operations
- Answer more complex questions about patterns and trends
- Proactively flag issues before they become problems
- Prepare actions on your behalf based on your preferences
But we're not rushing it. We're getting each capability right before shipping it to you.
The smartest person in the room knows everything. So should your system.
You built custom workflows because your business is unique. You deserve an assistant that gets that.
No rigid templates. No pre-programmed responses that miss the point. Just an AI that adapts to you, retrieves the right context, and makes running your workforce feel lighter.
Your company knowledge. Your workflow memory. One conversation away.
FAQ
Frequently Asked Questions
What is Mako?
Mako is Sharkforce's AI workforce assistant. Managers run attendance, workflows, compliance, and reporting through one conversation — ask who was late, build a geofence, invite a team member, pull a report. It is grounded in your real operational data and your uploaded policies, not generic internet knowledge.
How does Mako understand my business?
Two ways. First, you upload your company knowledge — SOPs, policies, training docs — and Mako retrieves from it when the answer depends on your rules. Second, it watches every workflow, check-in, and shift, building a living memory of how your company operates. When you ask about attendance patterns, it knows which workflows are active, which teams are involved, and what your check-in requirements are.
Can Mako take actions or does it only answer questions?
It takes actions. Invite team members with a single message, generate QR codes for any location, set up geofences without touching settings, pull reports and analytics on demand. Every action goes through the same approval and audit trail as a manual action — Mako does not bypass governance.
Is Mako a generic chatbot?
No. It is built on the same foundation that powers your workflows, facial recognition, geofencing, QR codes, AI validation, and task tracking. It does not just answer questions — it understands context. When you ask about compliance, it references the actual policies you uploaded and the real data from your operations.
Does Mako train on my company documents?
No. Mako retrieves from your uploaded documents and cites the source when the answer depends on your rules. Retrieval is not the same as training — your documents stay your documents, and the answer stays traceable to the specific source.
Run your workforce from one conversation.
Mako answers attendance questions, builds workflows, invites employees, and remembers your policies — grounded in your real operational data, not generic internet knowledge. Start free or book a demo.
